Larsen Jewellery prides itself on the high standard of workmanship that goes into every piece of custom made jewellery. Reflecting our high quality standards, all our custom made jewellery comes with a lifetime guarantee against faults in materials and workmanship.

To ensure your precious stones are securely set, you must bring in your piece of jewellery for an annual check. This is a free service and is included with all our custom made jewellery. The guarantee is void if it has been more than 18 months since your last check.

Our guarantee covers any defect caused by faulty materials or workmanship. Our guarantee does not cover defects relating to general wear and tear, scratching, damage caused by accidents, neglect or misuse, or any resulting loss of the item or precious stones from the item. If the item has been repaired or modified by someone other than ourselves the guarantee is void. Items not custom made by us are not covered by the guarantee.

In the rare event of a problem, please inform us and bring back your piece as soon as possible for inspection. Items that are covered by the guarantee will be repaired free of charge. Items that are not covered will be quoted for repair.