Guarantee

Custom Made Jewellery

Larsen Jewellery prides itself on the high standard of workmanship that goes into every piece of custom made jewellery. Reflecting our high quality standards, all our custom made jewellery comes with a lifetime guarantee against faults in materials and workmanship.

Our guarantee covers any defect caused by faulty materials or workmanship. Our guarantee does not cover defects relating to general wear and tear, scratching, damage caused by accidents, neglect or misuse, or any resulting loss of the item or precious stones from the item. If the item has been repaired or modified by someone other than ourselves the guarantee is void.

In the rare event of a problem, please inform us and bring back your piece as soon as possible for inspection. Items that are covered by the guarantee will be repaired free of charge. Items that are not covered will be quoted for repair.

 

Ready-to-Wear Jewellery

Unlike our custom made jewellery, which is made in-house by our own jewellers, our ready-to-wear range is sourced from a selection of trusted Australian suppliers. The ready-to-wear pieces are covered by the manufacturers’ 10 year warranty.

The manufacturers’ warranty covers any defect caused by faulty materials or workmanship. It does not cover defects relating to general wear and tear, scratching, damage caused by accidents, neglect or misuse, or any resulting loss of the item or precious stones from the item. If the item has been repaired or modified by someone other than ourselves the warranty is void.

In the rare event of a problem, please inform us and bring back your piece as soon as possible for inspection. Items that are covered by the warranty will be repaired free of charge. Items that are not covered will be quoted for repair.

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