After Sale Service
At Larsen Jewellery, we always want your jewellery to look its best. As a part of our exceptional customer service, all our custom made jewellery (excludes our ‘ready to wear’ range) comes with a lifetime of annual polishing and plating, to keep it looking new forever.
We are committed to providing excellent service throughout the life of your engagement ring, wedding rings, or other jewellery item. Just as you bring your car to the mechanic for an annual check-up, you can bring in your Larsen made jewellery for its annual check-up. This service is provided free of charge to all our clients who have purchased custom made jewellery from us or made their rings during the Wedding Ring Experience.
We will repolish small scratches from the surface, check the settings, and rhodium plate the metal if necessary. Removing deep scratches and fixing any damage beyond normal wear and tear may incur a charge however.
During our yearly maintenance, we can also discuss any new ideas for jewellery that you might be interested in purchasing or having custom made as a gift for yourself or someone else. Some of our clients choose to take this opportunity to create a surprise gift for their partner, such as an eternity band to match their wedding and engagement rings.
If your annual maintenance check is coming up, give us a call and let us know when you will be dropping by with your jewellery.