Yes, your delivery will arrive in an express post bag as the outer visible packaging. We will not include the word ‘jewellery’ in the sender’s name field, but instead simply write Larsen. We do recommend that you choose an address that is secure and private. Please note that we are unable to ship to a PO box.
What If I don’t know my partners ring size?
If you're unsure what size to select and the ring is a surprise, we recommend contacting your nearest studio for assistance by phone or email. We have a few suggestions on how to sneakily measure finger size and we are pretty good at guessing based on photographs too. If the ring is not a surprise, we can offer advice to help you to correctly measure your size. Don’t forget we include one free resize, so you or your partner can come in and get the ring fitted properly. For more information, read our finger size guide.
Does my order come with a guarantee?
Larsen is dedicated to providing high quality jewellery that can be treasured for a lifetime. All our pieces are carefully designed for optimal strength, durability and of course beauty and are carefully crafted by expert jewellers in our Melbourne and Sydney studios. We proudly offer a lifetime guarantee on all of our pieces, so you can order with confidence. To find out what else makes Larsen different, click here.
Can I speak to someone at the studios about my order?
Of course! Just because you’re ordering online, doesn’t mean you can’t connect with a real jeweller. Whether you’re ordering a custom piece from a studio or ordering from the Larsen Signature range online, our jewellers are always here to support you, answer questions and keep you updated on your order progress. You will have your own personal jeweller that will look after everything you need. Have a question or want to speak to someone? Give us a call on (02) 9223-2006 for Sydney or (03) 9662-3005 for Melbourne.
Want to book a consultation with one of our expert jewellers? Or ask us a question? Send us a message below with your preferred date and time and we will reach out to you to confirm. SYD (02) 9223 2006 MEL (03) 9662 3005 BNE (07) 3051 0839
Google Rating
5.0
Larsen Jewellery
5.0
gordon chen
00:57 17 May 22
Fleur and the team were fantastic and really helped us pick & design the perfect Diamond ring!Really grateful & thankful for their assistance throughout the process!
william murphy
21:33 09 May 22
I spent the best part of 6 months working with Larsens. Designing and building the perfect engagement ring for my now fiancée.The whole process was done with a master craftsmen like manner.I cannot tell you how much I like and recommend Larsens Jewellery.I will 100% be going there to get our wedding bands made.
GN
05:40 09 May 22
From the first meeting to the design process to the finished product we could not fault Larsen Jewellery and Rod Sanders. Thanks Rod for an eternity ring that is absolutely stunning.
Al Mac
03:51 07 May 22
Josh Hackett
06:29 06 May 22
Rod Sanders took care of our wedding and engagement rings and managed to source a highly in demand stone and deliver a bespoke engagement ring all within a tight 3-month turnaround.The end result was fantastic, and we couldn’t be happier. Communication was great when it counted, and Rod helped me make a decision over just a couple meetings, explaining all the concepts I needed to be familiar with and helping flesh out a design idea into something realistic and durable.Very professional and friendly service, and fantastic results. I don’t have a point of comparison for the pricing.