Still have questions? We’re happy to answer them!
Yes, your delivery will arrive in an express post bag as the outer visible packaging. We will not include the word ‘jewellery’ in the sender’s name field, but instead simply write Larsen. We do recommend that you choose an address that is secure and private. Please note that we are unable to ship to a PO box.
If you’re unsure what size to select you can choose “I don’t’ know” from the drop-down menu”. Your jeweller will reach out to discuss size with you. We have a few suggestions on how to sneakily measure finger size and we are pretty good at guessing based off photographs too. Don’t forget we include one free resize, so your partner can come in and get the ring fitted properly. For more information, read our finger size guide here.
Larsen is dedicated to providing high quality jewellery that can be treasured for a lifetime. All our pieces are carefully designed for optimal strength, durability and of course beauty and are carefully crafted by expert jewellers in our Melbourne and Sydney studios. We proudly offer a lifetime guarantee on all of our pieces, so you can order with confidence. To find out what else makes Larsen different, click here.
Of course! Just because you’re ordering online, doesn’t mean you can’t connect with a real jeweller. Whether you’re ordering a custom piece from a studio or ordering from the Larsen Signature range online, our jewellers are always here to support you, answer questions and keep you updated on your order progress. You will have your own personal jeweller that will look after everything you need. Have a question or want to speak to someone? Give us a call on (02) 9223-2006 for Sydney or (03) 9662-3005 for Melbourne.