Is It Better To Buy An Engagement Ring Online or In Store

We live in a world where almost anything can be ordered online in minutes. From furniture to engagement rings, the convenience of shopping digitally is hard to ignore. So, when it comes to something as personal as a ring, many people ask the same question: Is it better to buy your engagement ring online or visit a store?

Whether you’re planning a surprise proposal or choosing wedding bands together, there are real benefits to both options. But depending on your priorities, one might feel more right than the other.

There is something special about stepping into a jewellery studio. You’re greeted by a team that understands the emotional weight of what you’re about to purchase. You can try on rings, compare styles in person, and see how they actually look on your hand. Sometimes the design you’ve admired online doesn’t quite match what you imagined, and sometimes a ring you never considered ends up being the perfect fit.

Being in-store also allows you to speak directly with a designer or consultant. They’re there to guide you through every step of the journey, from understanding diamonds and metals to exploring custom options. It turns what could be an overwhelming decision into a meaningful experience. And if you’re planning a custom design, this face-to-face connection makes it easier to bring your ideas to life in a way that feels clear and collaborative.

Of course, online shopping comes with its own advantages. It’s convenient, private, and available anytime. For those who prefer to research at their own pace, comparing ring styles online can be the ideal starting point. You can explore galleries, read up on diamond shapes, or get inspiration for a custom piece without leaving home.

Many clients begin online before booking an appointment. They browse our top 10 engagement ring designs, scroll through the custom gallery, or explore our full fine jewellery collection. Once they’ve narrowed down their preferences, they visit our studio to refine their choice and experience the design in person.

There’s no rule that says you must pick just one path. In fact, combining online browsing with an in-person consultation often gives clients the best of both worlds. You get the time and space to explore ideas on your own, then the benefit of expert support when it matters most.

For something as personal and long-lasting as an engagement ring or wedding band, many people find comfort in seeing the final piece before committing. Being able to try it on, feel its weight, and confirm the fit brings confidence that can’t always be replicated through a screen.

And let’s not forget the sentiment. Designing or selecting a ring in person, often together as a couple, becomes a core part of the story. It’s a memory in itself – not just a purchase.

If you’re just starting your ring journey, begin by exploring ideas online, then book a consultation with our team when you’re ready to bring your vision to life. Whether you’re after something classic, unique, or completely custom, we’re here to help make it unforgettable.


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Holiday Deadlines
Order in Time for Christmas

Bespoke Engagement Rings & Custom Made Jewellery: 11 November
Bespoke Diamond Set Wedding Rings: 5 December
Bespoke Plain Wedding Rings (no diamonds): 12 December
Ready To Wear Engagement Rings, Wedding Rings & Fine Jewellery: 23 December

Miss a deadline? We may still be able to help. Reach out to our studio to see if we can work a Christmas miracle for you.

*Time frames may vary between studios depending on the number of pre-Christmas orders received. To avoid disappointment, please contact your nearest studio for more details. A deposit must be paid and the design and gemstones confirmed by each deadline date, respectively, in 2025. If you require postage, please add an additional 2-3 working days to your timeline.